“What are your expectations for me?”
A fellow board member posed this question to me as we sat at the bar inside the new Harris Teeter [note: it’s not critical you know where this conversation occurred but I feel it would be a missed opportunity to not highlight THAT OUR GROCERY STORE HAS A BAR].
I appreciated this fellow leader’s straight-forward approach to a topic that we don’t spend enough time on within the nonprofit sector. In my opinion, we often confuse “expectations” with “deadlines” as if task completion was our key responsibility. Yes, we should get the projects done and programs executed that move our organizations closer to achieving our missions (and ideally best serving our constituents and the greater public good). But, establishing clear expectations between supervisors and employees; between colleagues; and even within ourselves requires honesty, transparency, and prioritization.
I have been accused of having “too high” of expectations for people I’ve worked with over the years (including unrealistic ones for myself). That’s true. My mother shares this similar challenge, and it can lead us both to feel disappointment and hurt. I don’t think the immediate answer is: “well, it’s time to temper those expectations!” A better initial step is to start having conversations with others around these expectations. Perhaps they are unfair or too lofty; but maybe they’re just right and the person on the other side simply needs to hear them.
In general, I have three consistent expectations for people. These expectations aren’t exclusive to those I work or volunteer with; they extend to my friends and family as well. In no particular order:
Be honest. I recognize the time to be sensitive with information, where answers may be dusted in sugar before delivery. But, don’t lie. Ever. It’s pure poison to a relationship and erodes the foundation of trust immediately. We’re imperfect beings, and we need to extend to each other the grace that mistakes happen, things get forgotten, and sometimes you just don’t FEEL like it. Far be it for me to judge what is happening inside your head space and heart. All I’m asking is not to be strung along with responses that “sound good” but are pure fluff.
Ask for help when you need it. Y’all: martyrdom was so 500 years ago. Let’s drop the charade that we can “do it all” and lean on each other when necessary. Full disclosure: I struggle with this expectation. Asking for assistance feels like an imposition, and I certainly don’t want to add more to someone else’s likely overfilling plate. But, here’s the thing: I’m making a whole slew of assumptions. And, I’m likely, as you are too, willing to be the helper when summoned. Break free from those self-imposed handcuffs and adopt a new four-letter word: help. This ties back to being honest: if you can’t do something, for whatever reason, using it as a moment to reach out to a trusted companion allows for something beautiful to happen. Is there something you need help with right now? Call me!**
Do what you said you are going to do. Have you read Don Miguel Ruiz’s “The Four Agreements’? If not, I highly recommend picking up a copy at your nearest independent bookstore. One of the cornerstone agreements from Toltec culture is: Be impeccable with your word. What does this mean? Speak with integrity. Say only what you mean. While this belief extends far beyond accomplishing specific goals or fulfilling responsibilities, it touches on how important it is for us to come through. Whether it is using our words or actions, people depend on us when we give them reason. If we need to let each other down, refer back to expectations one or two.
In certain spaces, the number and types of expectations may be more specific and may shift to adapt to the situations. But, for me, these three are the glue that binds our ability to connect and remain connected to each other. Be honest; ask for help; fulfill your commitments. Sprinkle it having fun, showing compassion and understanding; and remembering that we’re all in this together. This world is tough; it’s unjust and inequitable. But, it is full of people who want the world to look different: to be equitable and just; to be a place where we aren’t fighting for basic human rights because they’re woven into social and institutional fabrics.
What do you expect from others? From yourself? Do you have expectations or do you let others create the expectations for you?
**unless it’s related to anything electrical or plumbing. You may want to call a professional. It’s not my wheelhouse. But, I’m happy to hang out until an expert arrives!